About us - PDCA Operations

PDCA Operations is a consultancy firm specialized in continuous improvement methodologies (Plan, Do, Check, Act) implementation to obtain measurable results at all levels.

We work hand-in-hand with companies to accelerate their transformation processes to achieve their corporate goals.

We establish actions plans (P), execute the decisions (D), measure the results (C ) and ensure that changes are fast and sustainable over time (A).

Our identity

Results oriented

We quantify the impacts, measure their achievement and ensure their sustainability over the time.

Execution on the field

Our methodology orientation is innovative, pragmatic and participative. Our solutions depart from our consultancy team immersion in the daily basis.

Management empowerment

We rely on management as change agents. They are responsible for tasks and corporate goals alignment. We coach them enhance their role in decision-making.

Passion, honesty, commitment, effort

We contribute with our way of understanding consultancy, based on our values as a company. We work with passion, honesty the goals, commitment with the results and effort to success.

People oriented

We understand transformation as a cultural change. We identify and enhance internal talent through involvement and participation in projects.

Integrative approach:

processes, management systems, organizations and training

To tackle a transformation project we use an integrative approach:

Processes: value-added task orientation.

Management system: decision-making tools against deviations.

Organization: organizational models that align roles and responsibilities with corporate objectives.

Training: coaching supervisors in management and change competencies.

How?

Get to know our management team

Alex Farré Capdevila

Co-founder – CEO

Industrial engineer and MBA (IESE). More than 20 years of professional experience, combining consulting and management positions in multinational environments.

He has led more than 200 transformation projects, based on operating models design and implementation. His main focus is efficiency and results orientation.

He loves movies based on real events.

David Fernández Pereira

Co-founder – Director

Industrial engineer, MBA and Master in Supply Chain Management. More than 15 years of professional experience, combining consulting and management positions in services and manufacturing environments.

He has led highly-efficient and results-oriented teams and has successfully carried out change projects in different sectors.

Sports and food lover.

Clara Ripoll Sánchez

Co-founder – Director

Industrial Engineer and MsC in Supply Chain, specialized in operations. She has more than 10 years of experience in consulting and digital marketing.

She has successfully led transformation and change management projects in the healthcare, pharma and telecommunications sectors.

She loves to move in an international environment. Liaison with the millennial generation.

Miguel Ángel Torroba Cañas

Co-founder – Director

Industrial engineer and Master in applied economics. More than 15 years of professional experience in IT and operations consultancy in Spain, Europe and Latin America.

He has advised consulted companies from multiple sectors (telecommunications, insurances, automotive, services…) in their customer relationship transformation through processes reengineering, operative efficiency programs, customer journey definition and CRM solutions implementation.

Happy around a table full of people and food.