PDCA Operations implements change projects in order to achieve quantitative results starting from a realistic and effective operations improvement plan.
We know what to do:
Operational diagnosis. It includes the process definition, immersion studies to detect inefficiencies, case studies, workshops, savings identification and an improvement plan proposal.
We know how to do it:
Change project. Consists on the improvement plan execution, which we define based on the operational diagnosis. Surely, the change project aims: change “way things are done” in the organization, implement a continuous improvement culture and achieve the expected results.






Know
Knowing processes and systems, involving the organization


Share
Living with the reality of the organization. See what happens


Quantify
Dimension the magnitude of the problems and identify their root cause


Expose and Consensus
Present and agree on the conclusions. Obtain a diagnosis


Propose
Propose an action plan. Assess the impacts










Iterate
We fragment the tasks from a minimum design, improve them in small increments and validate them iteratively.


Consensus
We seek client participation and acceptance in each iteration.


Adapt
We evolve the way we want to achieve our goals. We are open to change the direction.



Immediate impact actions
Achieve quick impact with limited effort and resources





Processes
Focus on value-added tasks


Organization
Model that aligns roles and responsibilities with corporate goals


Management system
Tools to ensure decision making to cope with deviations


Training
Developing middle management change competencies

